Date Sunday, Jul 25, 2021
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Export Sourcing

Jute Product

Jute Bag

Jute Handicraft

Home Textile

Suiting Textile

Readymade Garment

Genuine Leather

Leather Product

Leather Wear

Black CTC Tea

Import Sourcing

Industrial Raw Material

Electrical Product

Electronlic Product

Scientific Equipment

Medical Equipment

All Kinds of Chemical

Light Weight Vehicle

Heavy Weight Vehicle

Automobile Spare Part

All Kinds of Fabric

All Kinds of Garment

All Kinds of Bodywear

All Kinds of Footwear

Business Consultancy

Capital Market Investment

Money Market Investment

Industrial Investment

Energy & Power

Arm & Ammunition

Artillery & Field Equipment

All types of Vessel

All types of Aircraft

Road & Highway

Transportation System

Scrapped Vessel

Construction & Building

Tele Communication

Wireless Communication

Information Technology

Latest Engineering

Higher Education

Linguistic Service

Local & Global Tourism

Human Resource

Export Sourcing

Jute Product

Jute Bag

Jute Handicraft

Home Textile

Suiting Textile

Readymade Garment

Genuine Leather

Leather Product

Leather Wear

Black CTC Tea

Import Sourcing

Industrial Raw Material

Electrical Product

Electronlic Product

Scientific Equipment

Medical Equipment

All Kinds of Chemical

Light Weight Vehicle

Heavy Weight Vehicle

Automobile Spare Part

All Kinds of Fabric

All Kinds of Garment

All Kinds of Bodywear

All Kinds of Footwear

Business Consultancy

Capital Market Investment

Money Market Investment

Industrial Investment

Energy & Power

Arm & Ammunition

Artillery & Field Equipment

All types of Vessel

All types of Aircraft

Road & Highway

Transportation System

Scrapped Vessel

Construction & Building

Tele Communication

Wireless Communication

Information Technology

Latest Engineering

Higher Education

Linguistic Service

Local & Global Tourism

Human Resource

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Why Refund Policy?

In business dealings there may be situations arise when client can claim refund or the seller who sold the products or services can offer refund aggressively to the client who paid for those particular products or services in certain cases. However, we shall strive to point out our refund policies here as an active seller.

Refund Policy At Glance

Usually, clients may not claim refund once payment is made for any particular products and services in favour of their work orders but we make 100% refund within 7 business days after delivery deadline under certain circumstances in case we are unable to execute the work orders for any unexpected reasons. We can even make refund long before delivery lead time if we realize that the exact product or service can't be delivered within the stipulated time frame after payment in very rare accidental case.

For Export Sourcing

When international clients pay for sourcing any exportable products from Bangladesh, they can claim refund from us in following cases:

  • If clients only pay directly to Global Trade Concern for it's service in this category.
  • If we are unable to deliver our service within pre-sale invoice mentioned deadline.
  • If delivery of service isn't delayed by any natural disaster, pandemic or political unrest.
  • If we are unable to deliver the exact service for which we had been paid timely.
  • If we are unable to deliver the exact product we agreed for through our service.
  • For damaged product good condition of which wasn't accepted by client during delivery.
  • For damaged product good condition of which was uncertified by 3rd party inspection agency before delivery.

For Import Sourcing

When Bangladeshi clients pay for sourcing any importable products from other countries, they can claim refund from us in following cases:

  • If clients only pay directly to Global Trade Concern for it's service in this category.
  • If we are unable to deliver our service within pre-sale invoice mentioned deadline.
  • If delivery of service isn't delayed by any natural disaster, pandemic or political unrest.
  • If we are unable to deliver the exact service for which we had been paid timely.
  • If we are unable to deliver the exact product we agreed for through our service.
  • For damaged product good condition of which wasn't accepted by client during delivery.
  • For damaged product good condition of which was uncertified by 3rd party inspection agency before delivery.

For Consultancy

When Bangladeshi and international clients pay for our consultancy, they can claim refund from us in following cases:

  • If clients only pay directly to Global Trade Concern for it's service in this category.
  • If we are unable to deliver our service within pre-sale invoice mentioned deadline.
  • If delivery of service isn't delayed by any natural disaster, pandemic or political unrest.
  • If we are unable to deliver the exact service for which we had been paid timely.
  • If we are unable to deliver the exact product we agreed for through our service.

Ineligible Refund Claim

Any refund claimed by the clients shall be rejected by us under following criteria:

  • If clients change mind after payment and want to cancel work order.
  • If clients want alternative products or services for which they didn't pay.
  • If clients want to get products and services delivered before deadline.
  • If clients fail to cooperate us properly during execution period of an work order.
  • For damaged product good condition of which was accepted by client during delivery.
  • For damaged product good condition of which was certified by 3rd party inspection agency before delivery.

Eligible Payment Methods

We make refund against client's claim for the following accepted payment methods:

  • Local and international telegraphic transfer.
  • Local and international bank wire transfer.
  • Local and international debit and credit cards payment.
  • Local payment made by bearer or account payee check.
  • Local payment made by bKash to bKash or bank transfer.

Ineligible Payment Methods

We can not make refund against client's claim for the following accepted payment methods:

  • International payment made by bKash to bKash transfer.
  • International payment made by western union transfer.
  • International payment made by moneygram transfer.

How To Claim?

If clients' payment method and refund claim criteria are eligible for claiming refund, they shall communicate with us by email. In such case clients shall have to email us to the exact email address that was used for finalizing any particular business deal with them. An enabled refund button shall be available in their online payment history area by clicking which they can submit their request for claiming refund. Refund process may take up to 7 business days to complete after we receive request for it from clients.